Cancellation and refund
Refund & Cancellation Policy
Last updated: 24 Sep 2025
At EbuyStore, customer satisfaction is our top priority. Please read our refund and cancellation terms below:
Order Cancellation
Orders can be cancelled within 24 hours of placement if not yet shipped.
Once shipped, cancellation requests cannot be entertained.
Returns & Refunds
Products can be returned within 7 days of delivery if damaged, defective, or not as described.
Items must be unused, with original tags and packaging.
Once inspected, refunds will be processed within 7–10 working days to your original payment method.
Non-Returnable Items
Personal care products, perishable goods, and items marked “non-returnable.”